As a profession which depends heavily on direct physical contact the new guidance on social distancing is very restrictive to normal work. We all need to strengthen our response and actions to prevent the spread of the Corona virus – and to protect those most at risk of serious complications.
The clinic is now open to all patients, however no face to face contact will be possible with anyone who is displaying COVID-19 symptoms, or those who have not been in contact with anyone displaying COVID-19 symptoms. Those in the at risk categories will need to undertake additional risk assessment. For these reasons I will not be accepting online bookings.
Upon arrival things will be a little bit different. Before entry I will take your temperature. I will be wearing an apron, mask and gloves (which I have sourced from an ethical provider and will not impact on NHS supply) and I will ask you to wear a face covering during the appointment. You can follow the guidelines to make your own, or purchase one from me at a cost of £1 (that's what I have paid - the standard for medical practitioners conducting face-to-face consultations is, at time of writing, to use type IIR single use surgical masks. No profit will be made on these). Please wait in your vehicle until asked to enter. As you enter the building I will open all doors so that you do not need to touch anything. You will note a new screen between the treatment room and the rest of the property. The treatment room will be bare of any soft furnishings to enable me to deep clean the room before and after treatments. The windows will be open to enable cross-ventilation should the weather allow. If it is too cold to leave windows open I will run a HEPA air purifier with additional UVC filtration. The bench will, as usual, be thoroughly cleaned between appointments with a cleaning product that is shown to kill coronavirus along with other bacteria and viruses. Payments are to be via contactless card machine or BACS. At the end of the treatment session I will dispose of my used PPE into an offensive waste bin which will be removed by an approved company. You may leave your face mask for me to dispose of if you wish. Duration between appointments will be increased to prevent any patients crossing at the clinic entrance and to allow for additional cleaning time between patients.
As I'm sure you'll appreciate many risks have had to be assessed and mitigated before I can open. According to the latest Government guidelines our wearing of PPE (which in my case includes: apron, gloves, mask) will mean that, should you go on to develop symptoms of COVID-19, I will be protected from closure if identified via test and trace. Likewise should I develop symptoms you will be protected. This is my home, and my family will not have access to any of the public spaces for at least 1hr prior to, or after, treatment. Myself and my family will be health-checked on each occasion before any patients are allowed into the premises. Should we develop any symptoms we will be tested ASAP.
Virtual consultations will continue to be available to those who need triage, advice or exercise prescription. The beauty of online consultations is that you can remain in the comfort of your own home and can also benefit from care if you live outside my area. New patients can attend as normal at this time although I do ask you to please complete pages 1-3 of the new patient form before arrival to minimise contact time and maximise treatment time. You can download the new patient form (below). Either bring it with you, take a photo or scan it and send it back to me.
Please follow NHS advice: https://www.nhs.uk/conditions/coronavirus-covid-19/